The Airline Passenger Experience Association (APEX) has awarded American Airlines a Five-Star rating, reflecting the airline’s high standards in customer service, in-flight entertainment, and overall passenger experience.
American Airlines is one of the largest and most well-known airlines in the United States, headquartered in Fort Worth, Texas. Founded in 1930, the airline operates an extensive domestic and international network, serving over 350 destinations in more than 50 countries. As a founding member of the Oneworld alliance, American Airlines offers its passengers numerous benefits, including access to a wide range of partner flights, lounges, and frequent flyer programs. Known for its commitment to innovation and customer service, American Airlines continuously strives to enhance the travel experience with modern fleet upgrades, in-flight entertainment options, and premium cabin services. Whether travelling for business or leisure, passengers can expect a reliable and comfortable journey with American Airlines.
Enjoy a private check-in and a smoother airport experience. Relax and enjoy an exclusive fine dining experience in the premium lounge. Get a good night's sleep with a fully flat bed. Enjoy big-name dining from great chefs with award-winning wines. Plus, enjoy movies, TV shows and games with noise-cancelling headphones, Wi-Fi and USB power.
Business Class passengers have wider seats and more legroom and can relax on a fully flatbed for maximum comfort. The catering onboard is award-winning and was selected by renowned chefs. Hundreds of hours of on-demand content on your private screen will make sure you're entertained during your flight.
Premium Economy passengers enjoy a more spacious seat and bigger footrest. Enjoy a full drink service with chef-inspired meals, and get comfy with your own sleep set and amenity kit.
American Airlines Economy Class passengers have "all the essentials" for an enjoyable flight. Free snacks and drinks will be served throughout the flight on all routes. Entertainment is available through the American Airlines app, with more than 100 hours of movies, TV shows, music and games.
American Airlines passengers can check in 5 bags, in which the dimensions should not exceed 158cm total (length + width + height) and the weight cannot exceed 23kg for Economy Class passengers, and 32kg for Business/First Class. For the hand baggage, each passenger may carry one bag of 56x36x23cm in size.
